Help

Help

How Can I Register With GiftzBag?

To start shopping with giftzbag.com you can easily register yourself by providing us necessary information like-Your Name, E-mail, Mobile No., Address, City, etc. We assure you that your information is secure with us. The information you provide will help us to contact you regarding your orders and transactions.

What is My Account?

Once you have registered with archiesonline.com “My account” section option will approach you to your own private account; you can manage your account details, track your orders and manage your reward points through “My Account” section.

Why do I Set up an Account?

There are numerous of benefits to creating an account for giftzbag.com. With this account you can:

  • Review your Favorite Products.
  • Edit Your Account Details and Track Your Orders, E-mails and Promotions.
  • Check your Order History and Maintain an Address Book.
  • View My GiftzBag and Manage Your Reward Points.

How Do I Shop with GiftzBag?

Just browse and start adding products in My Archies Bag. If you want to give away the gifts to your near ones on special occasions just add products to My Archies Bag and don’t forget to sign in. Once all the products have been added to your Archies Bag you can process the final payment transaction.

How can I be updated on the offers and promotions?

Stay in touch with GiftzBag for the latest offers and promotions on the website and also at an GiftzBag Store near you. At registration time we provide you with an option to choose for email subscriptions. You will also find a link on various pages of the website to choose for this option to subscribe.

You can just enter your email id and send it to us. To unsubscribe you can manage through ‘My Account section’ if you are a member or from the mail which you have received in your email id.

How Can I Pay for My Stuff at giftzbag.com?

  • At First, add products to your giftz bag.
  • Next step is Shipment details. Enter the recipient’s address or select self-option to send it to yourself. You can also send message to the recipient.
  • Click on Proceed link to enter payment details. Select your desired date of delivery and payment option. Click on ‘Proceed to Pay’ button.
  • The final step to confirm transaction gives you the complete details of your shopping cart with shipping charges and reward points that you have earned.
  • Click on Pay now to connect to secure payment gateway for entering the credit card details to the bank.
  • The bank will send you an email providing you details about your current shopping status, order date with your desired delivery date and recipient’s address information.

Is It Safe To Shop With GiftzBag?

Online Shopping at GiftzBagWebsite uses Netscape’s SSL encryption that is Internet standard for secure transactions. We make available to you shopping that offer you the highest standards of security on the Net; so as to ensure that your shopping experience remains personal, safe and secure.

Your credit card information goes to your bank for authorization directly without any information passing through us. Your bank will issue an approval code, which will be sent to us.

What, If There Is a Problem in the Order?

If there is any problem in the order that you have placed, our customer care will help you and answer your queries.
Email: info@giftzbag.com

Cancellation by archiesonline.com

Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your account within 4-5 working days.

Cancellations by the customer: Before Dispatch

In case we receive a cancellation notice from your side and the order has not been dispatched by us, we will cancel the order and refund the entire amount within 4-5 working days.

Cancellations by the customer: After Dispatch

On the other hand, on cancellation of an order after it has been dispatched from our side, the cancellation charges will become applicable that is 5% of the order value and the shipping charges incurred on that particular order. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.

For any queries you can contact our customer care:

GIFTZBAG.COM
F-18 Industrial Area , Parbatpura Ajmer .
Tel: (91) 8963057937
E-mail: info@giftzbag.com

Payment Options

  • CcAvenue Payment Gateway
  • PayU India – Ibibo Web Pvt Ltd.
  • Credit Cards ( Any Globally Issued ) – MASTER Card / VISA / American Express / JCB / Diners / Citibank.
  • Debit Cards – MasterCard / Maestro Debit Card issued in India, Visa (Electron and Plus Debit Card issued in India), RuPay Debit Card issued in India
  • ATM cum Debit Cards – Andhra Bank / Canara Bank / Citi Bank / Indian Overseas Bank / Punjab National Bank / State Bank Of India / Union Bank of India.
  • Net Banking ( Indian Banks ) –
    Andhra Bank ICICI Bank ICICI Bank
    Axis Bank IDBI i Net Banking IDBI i Net Banking
    Bank of Bahrain & Kuwait Indian Bank Indian Bank
    Bank of Baroda Indian Overseas Bank Indian Overseas Bank
    Bank Of India IndusInd Bank IndusInd Bank
    Bank of Maharashtra ING Vysya Bank Ltd. ING Vysya Bank Ltd.
    Canara Bank Jammu & Kashmir Bank Jammu & Kashmir Bank
    Central Bank of India Karnataka Bank Karnataka Bank
    Citibank Karur Vysya Bank Limited Karur Vysya Bank Limited
    City Union Bank Kotak Mahindra Bank Kotak Mahindra Bank
    Corporation Bank Lakshmi Vilas Bank Lakshmi Vilas Bank
    Development Credit Bank Oriental Bank Of Commerce Oriental Bank Of Commerce
    Deutsche Bank Punjab National Bank Punjab National Bank

 

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Shipping & Delivery Policy

  • Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
  • For same-day standard time delivery, orders must be received by Giftzbag before 02:00 pm, Monday – Sunday, IST.
  • For same-day fixed time delivery, orders must be received by Giftzbag before 02:00 pm, Monday – Sunday, IST.
  • For same-day midnight delivery, orders must be received by Giftzbag before 04:00 pm, Monday – Sunday, IST.
  • You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.
  • Delivery may take longer due to:
  1. Bad Weather
  2. Political disruptions
  3. Other unforeseen circumstances
  • In such cases, we will proactively reach out to you. Please check your e-mails regularly for updates.
  • Before major occasions, we suggest that you place your order at least five days in advance.
  • Products that are hand delivered cannot be delivered along with courier products.
  • For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:
  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.
  • In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.
  • Proof of delivery will be provided in case of any dispute in delivery.
  • Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand.
  • If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made. We will surely try our best as mentioned below-
  • Call the recipient to schedule an appropriate delivery time.
  • Leave a note on the recipient’s door asking them to contact the florist to schedule a delivery time.
  • Leave the bouquet/arrangement in a covered, secure area of the home (porch, garage, or other entrance)
  • Leave the bouquet/arrangement with a neighbor and place a message on the recipient’s door with this information.
  • Products deliver to you is only done by our delivery boy.
  • The delivery of the same would be done on the next working day. In case of floods/ heavy rains/ National Bandh/election dates/ curfews/ traffic jams/ festival times/regulated traffic movements or any other impediments that may restrict the delivery of the order. Giftzbag reserves the right to reschedule the delivery to another date.
  • The delivery of the products/items ordered will be attempted only once at the address as provided in the order received by Giftzbag. In the event the delivery is not executed due to any reason whatsoever not attributable to Giftzbag, the customer shall still be charged for the order and no redelivery or refund will be made by Giftzbag. The order will be deemed executed and delivered in the following events:
  1. Delivery not done due to wrong address.
  2. Recipient not available.
  3. Premises locked.
  4. Wrong/incorrect phone or mobile or extension number / not working / no reply or not connecting /not reachable.
  5. Recipient refused the products.
  6. Delivered the product at the Gate/Reception/Neighbourhood.
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